Refund policy
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please do not use the product box as shipping box, items sent back with shipping label posted directly on the product box are subject to 50 percent restocking fee.
There are certain situations where only partial refunds are granted (if applicable)
* Any item that is returned more than 30 days after delivery will have 50 percent restocking fee* Any item that is returned more than 45 days after delivery will not be refunded.
* Items shipped with shipping label posted directly on product box are subject to 50% restocking fee
Shipping Item back to us:
Dashing Shoes Inc 12050 Tributary way Jurupa Valley CA 91752, United States
* You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
* Depending on where you live, the time it may take for your product to reach to us, may vary.
* If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Refunds (if applicable)
Once your return is received and inspected, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at Dashingshoes@live.com or via live chat!